Terms and Conditions

Effective Date: January 7, 2025

Welcome to Hollander Dental Associates' website. These Terms and Conditions ("Terms") govern your use of our website located at https://dentistscarlsbad.com and any related services provided by Hollander Dental Associates ("we," "us," or "our").

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our website or use our services.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Website Usage and Behavior Tracking

Purpose of Behavior Tracking

We track your behavior on our website to:

• Improve website functionality and user experience
• Understand which content and services are most valuable to our patients
• Optimize our website design and navigation
• Analyze traffic patterns and website performance
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

Your Control Over Tracking

You can control website tracking through:

• Browser settings to block or delete cookies
• Google Analytics opt-out browser add-on
• Do Not Track browser settings (where technically feasible)
• Contacting us to exercise your privacy rights

3. Use License

Permission is granted to temporarily download one copy of the materials on Hollander Dental Associates' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

4. Medical Information Disclaimer

The content on our website:

• Is not intended to be a substitute for professional dental advice
• Should not be used for diagnosing or treating dental conditions
• May not reflect the most current dental research or techniques
• Does not establish a doctor-patient relationship

5. Appointment Scheduling and Patient Information

When you use our online appointment scheduling system or contact forms:

• You agree to provide accurate and complete information
• You understand that online scheduling is subject to confirmation by our office
• You consent to being contacted via phone, email, or text message
• You acknowledge that electronic communications may not be secure
• You agree to our Privacy Policy regarding how we handle your information

6. User Accounts and Registration

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account information
• You agree to accept responsibility for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to terminate accounts that violate these terms

7. Prohibited Uses

You may not use our website:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of our website

8. Content and Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Hollander Dental Associates or its content suppliers and is protected by copyright and other intellectual property laws.

User-Generated Content

If you submit content to our website (reviews, comments, etc.):

• You retain ownership of your content but grant us a license to use it
• You represent that you have the right to share the content
• You agree that your content will not violate any laws or infringe on others' rights
• We reserve the right to moderate, edit, or remove content at our discretion

9. Third-Party Services and Links

Our website may contain links to third-party websites and services, including:

• Google Analytics and other Google services
• Microsoft Clarity (when implemented)
• Social media platforms
• Insurance company websites
• Medical information resources

We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information. By using our website, you also agree to our Privacy Policy.

11. Disclaimers and Limitations of Liability

Website Availability

We strive to keep our website available, but we cannot guarantee continuous, uninterrupted access. The website may be unavailable due to maintenance, updates, or factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Hollander Dental Associates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses resulting from your use of the website.

Disclaimer of Warranties

The information and services on this website are provided "as is" without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hollander Dental Associates, its employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the website
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any content you submit or transmit through the website

13. Termination

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

Upon termination, your right to use the website will cease immediately.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in San Diego County, California.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes acceptance of the new Terms.

We will notify users of significant changes by:

• Posting a notice on our website
• Updating the effective date at the top of these Terms
• Sending email notifications for material changes (if you have provided your email)

17. Compliance with Healthcare Regulations

As a healthcare provider, we comply with applicable healthcare regulations, including:

• Health Insurance Portability and Accountability Act (HIPAA)
• California healthcare privacy laws
• Professional dental practice regulations
• State and federal healthcare compliance requirements

18. Accessibility

We are committed to making our website accessible to all users. If you encounter any accessibility barriers or need assistance accessing our content, please contact us and we will work to provide the information in an alternative format.

19. Emergency Situations

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

21. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Hollander Dental Associates regarding the use of our website and supersede all prior and contemporaneous written or oral agreements.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.